Services Agreement between Client and Provider

This Services Agreement is part of the Member Contract between Client and Provider, effective upon Client’s acceptance of Provider’s Service.

Member Contract

Upon Client’s award and Provider’s acceptance of a Service , Client agrees to purchase, and Provider agrees to deliver services

Automatic Payments

Client agrees to the following statement "I hereby authorize my financial institution to charge the account I have specified on the form above for the amount of my monthly D Cooper International (DCI) bill and send that amount to DCI . I agree that each charge to my account shall be the same as if I had signed a check to pay my bill. This authority will remain in effect until I notify DCI otherwise. If I change the account number or financial institution specified, I will provide written authorization for the change to DCI. In addition, I have the right to stop payment of the charge by notifying my financial institution before the account is charged. I understand that both the financial institution and DCI reserve the right to terminate the payment plan"

Responsibilities and Performance

Client is responsible for managing, inspecting, accepting and paying for satisfactory Provider Services in a timely and professional manner. Provider is responsible for the performance and quality of the Provider Services in a timely and professional manner, consistent with industry practice, at a location, place and time that Provider deems appropriate. The manner and means that Provider chooses to perform the Service are in Provider’s sole discretion and control.   

Refund Policy

Client may cancel within 7 days and receive a full and complete refund. Refund requests received in writing will be processed within 2 business days, and will be made back to the credit card from which the charge was initially placed. Refunds may take longer to appear on your statement through factors beyond our control. After this initial cancellation period, all payments are final and non-refundable. By signing a contract agreement or registering  for a course, and not canceling within the initial 7 day cancellation period, Client agrees to full and completely pay for course or coaching package in full. Likewise, clients on installment plans remain responsible for any future scheduled payments regardless of whether or not they attend thier sessions. Accounts may not be transferred from one client of the Service to another client. Unused services are available for use for up to 180 days.

Confidential Information

Provider agrees that during the term of the Member Contract and thereafter, except as expressly authorized in writing by Client, Provider (a) will not use or permit the use of Confidential Information (as defined below) in any manner or for any purpose not expressly set forth in the Member Contract; (b) will not disclose, lecture upon, publish, or permit others to disclose, lecture upon, or publish any Confidential Information to any third party without first obtaining Client’s express written consent on a case ­by ­case basis; (c) will limit access to Confidential Information to Provider personnel who need to know such information in connection with their work for Client; and (d) will not remove any tangible embodiment of any Confidential Information from Client’s premises without Client’s prior written consent. “Confidential Information” means all information related to Client’s business and its actual or anticipated research and development or related to a Work Product delivered or agreed to be delivered from Provider to Client, including without limitation (i) trade secrets, inventions, ideas, processes, computer source and object code, data, programs, other works of authorship, know ­how, improvements, discoveries, developments, designs, and techniques; (ii) information regarding products or plans for research and development, marketing and business plans, budgets, financial statements, contracts, prices, suppliers, and customers; (iii) information regarding the skills and compensation of Client’s employees, contractors, and any other service providers; (iv) information designated by Client, either in writing or orally, as Confidential Information, (v) the existence of any business discussions, negotiations, or agreements between Client and any third party; and (vi) all such information related to any third party that is disclosed to Client or to Provider during the course of Client’s business (“Third Party Information”). Notwithstanding the foregoing, it is understood that Provider is free to use information that is generally known in the trade or industry, information that is not gained as a result of a breach of the Member Contract, and Provider’s own skill, knowledge, know ­how, and experience. Confidential Information shall not include information that was known to Provider prior to Client's disclosure here under or that becomes publicly available through no fault of Provider.